Be Prepared to Sell Me Something

Be Prepared to Sell Me SomethingAs a loyal Tar­get cus­tomer, there is one thing that con­sis­tently frus­trates me about the shop­ping expe­ri­ence — the con­sis­tent lack of readi­ness. When the doors are opened, the place should be fully stocked and ready to make money. Alas, almost every time I visit a Tar­get store, at least one of the aisles is blocked by some­one or some­thing asso­ci­ated with re-stocking the shelves. Usu­ally, there is nobody around to help, and I leave scratch­ing my head as to how this is so. Why can’t stock­ing shelves be done at night or early in the morn­ing? Just this past week­end, my fam­ily and I were at a Tar­get store shop­ping for gro­ceries, dia­pers, clothes, and other assortPlease Stock At Nighted items, when we came upon an aisle that was totally blocked. No one was around to move the slew of items block­ing our path and block­ing mer­chan­dise that we might have been inter­ested in buy­ing. Thus, we took the long way around, never to return to that sec­tion of the store. If this were an iso­lated inci­dent, I would just brush it off, but it hap­pens with such reg­u­lar­ity, that I thought I should say some­thing. I hope that this post finds its way to some­one at Tar­get who can do some­thing to change this, as I think it would be a real improve­ment and ulti­mately lead to more sales for one of my favorite retail­ers. Please. Restock your inven­tory while you are closed. When you open your doors, be ready to sell me some­thing. I came there to buy your goods, so make that process easy. If, due to unan­tic­i­pated demand, you are forced to restock while there are cus­tomers in the store, please make sure that peo­ple are actu­ally stock­ing shelves, and not just aban­don­ing block­ing your aisles with aban­doned carts and pal­lets. I like shop­ping at Tar­get. I spend a lot of time and money there. Please, make it eas­ier for me to con­tinue doing so.

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One Response to Be Prepared to Sell Me Something

  1. Marley August 18, 2008 at 9:24 pm #

    Peo­ple come in to stock the shelves on Mon­day, Wednes­day, and Fri­day. Their shifts are some­thing like 4am-8am but they rarely get done by 8:00. If you come later in the day rather than early in the morn­ing this prob­lem can likely be avoided.
    Don’t get me wrong — it both­ers me too. My job is to put into the sys­tem what we’re out of as far as folded clothes and also to stock the tables — not to stock the whole store. The “flow team” both­ers all of us, frankly, and gets in everybody’s way. Not to men­tion how bad it makes the store look. In short, I agree with you com­pletely, and since I don’t really have any exec­u­tive power, am just try­ing to help you avoid Flow completely.

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