me3

I find visual mod­els to be a use­ful way to orga­nize thoughts and explain con­cepts.  I devel­oped the fol­low­ing model as a way to under­stand the needs that my com­pany addresses for our clients as well as the ser­vices we offer to address those needs.   This also helps me to edu­cate clients on the var­i­ous ways that we can help them.  For now I termed it the me3 model, taken from the first two let­ters from each of the labeled cir­cles.  Admit­tedly the model is sim­ple, but I find sim­ple mod­els to be the most use­ful for guid­ing dis­cus­sion and thought.   Here is a quick walk through of the model:

  • At the cen­ter of the model are the peo­ple our clients hope to serve with their prod­ucts and services.
  • The three bub­bles rep­re­sent the strate­gic mar­ket­ing com­mu­ni­ca­tion needs of our clients.  These are:
  • Mes­sage: What they do?  What makes them unique? spe­cial? valu­able?  How to accom­plish goals and objectives?
  • Medium: How they com­mu­ni­cate? Where? When? What? Why? With whom?
  • Mea­sure­ment: Who is respond­ing? To what? Where? Why? What next? Why?
  • The outer ring con­sists of ser­vices that would map to each of these needs.  Because every client is dif­fer­ent, we often start at dif­fer­ent places on the model, and ori­ent our­selves prop­erly as to the issues we need to be con­sid­er­ing and the ser­vices we should be providing.
  • All three of the bub­bles over­lap, indi­cat­ing the real­ity that none of these needs or ser­vices exists by itself.  It is the areas of over­lap where the inter­est­ing things tend to hap­pen most often.

I plan to write more about this in future posts, but thought I would offer up a few points of expla­na­tion for you to con­sider.  I will delve deeper into what makes up each bub­ble and how they work with one another.  I will also explore the ser­vices and deliv­er­ables that sur­round the model.  In doing so, I hope to teach you more about what I do and uncover ways to do it (and describe it) more effectively.

What about your busi­ness?  What is the visual model that guides what you do?  Do you have one?  Does it help?

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One Response to me3

  1. Irene Dickey March 3, 2010 at 5:20 pm #

    This frame­work WORKS. Just con­sider the very begin­ning of the descrip­tion: “at the cen­ter of the model are the cus­tomers that our clients hope to serve…” This is key to respon­si­ble and strate­gic mar­ket­ing and will dic­tate the Mes­sage and Medium. How can these vari­ables be devel­oped with­out a sound under­stand­ing of the ulti­mate cus­tomers’ needs and wants? On the other end, mease­ment / met­rics have become more crit­i­cal in mar­ket­ing and busi­ness than ever, as they should! I have worked with many aca­d­e­mic mod­els and frame­works for mar­ket­ing strat­egy devel­op­ment AND with the mod­els of mar­ket­ing prac­ti­tion­ers. The me3 Model is easy to under­stand, yet would be highly pro­duc­tive in gen­er­at­ing sub­stan­tive and viable strate­gic rec­om­men­da­tions for any orga­ni­za­tion. I can see it in col­lege text­books, as well!

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