Last night, I attended the Dayton Business Journal’s Forty Under 40 Awards Ceremony at the Dayton Convention Center. I was fortunate enough to have been chosen as one of the Class of 2011 award winners. Joined by my wife, several of my colleagues, and 400 of Dayton’s most influential leaders, the night was a great one. […]

The Element of Surprise!
Surprise, Surprise, Surprise! For years word of mouth has been touted as the world’s most powerful form of marketing. However, word of mouth has traditionally been little more than an afterthought for many businesses because it suffered from two fatal flaws — it was very hard to measure and very challenging to scale. Now the […]

Free Puppies
One thing that makes social media so attractive to businesses is the perceived price — Free. Sure access to most social media channels is free, but social media tends to be free in the same way a “Free Puppy!” is free. The real costs come after you assume ownership. Just like the free puppy, social […]

Black and White Television
I am old enough to remember watching a black and white television as a kid. No, I am not talking about black and white movies on a color television, I am referring to a television with no color. When I grew up, color television was not groundbreaking, but it was still an upgrade from the […]

The Front Line
After the Superbowl I spent an hour watching the new CBS program Undercover Boss. The show featured the CEO of the company Waste Management posing as a new hire for the company in numerous front line service jobs. He picked up litter on a hillside, helped manage traffic at a landfill, cleaned portable toilets, and […]

Voices — Patricia Ryan Madson
Not long ago I announced that I was going to spend a lot of time reading, studying, and cultivating my creativity in 2010. As part of this, I put together a list of books about creativity that I plan to read this year. One of the books I listed was Patricia Ryan Madson’s Improv Wisdom. […]
Knock, Knock, Knock!
When you hear that bang on the door of life, it is important to check it out. Sure there are a fair share of times when you pull the door open to find nobody on the porch, but every now and again something special is waiting on the other side of the door. Why am […]








