questions, answers, thoughts, theories, observations, speculations, and assorted bits of information.
Suppose your business sells something to a customer. Following the sale, you gather no information about them. Instead you send the customer out the door and off into the universe, hoping they will come back again someday. In the time that follows, you make no direct or indirect attempt to determine if the customer is happy with the level of service provided, feels good about the purchase, would be inclined to come back or will …read more
LinkedIn is a great tool for keeping track of your contacts, researching individuals and organizations, finding employment and employees, asking questions and getting answers, and better understanding the professional world. As you add followers, it can be a bit of a challenge to keep up with everything. Sure you can check out the weekly summary email of activity in your network, and you can periodically scan your home page to see what your connections are …read more
While it remains to be seen just how effective the new administration will be in restoring prosperity to our land, if the White House web site is any indicator we are headed for better days. The site has a fresh new look and quite a bit of added functionality. Check out www.whitehouse.gov. The site has a fresh new look, contains photo slideshows, a blog, policies, links to departments, biographies, historical information about the Presidency, the …read more
Time to share the love yet again. Here are some recently discovered snippets from around the web. Friend and former LUCRUM co-worker Andy Erickson was the featured author of an excellent article on Soapbox Cincinnati. comScore ranking of social sites – Thanks to fellow Kenton Ridge Cougar Bill Sterzenbach for sending this to me. SixRevisions.com has a great article about how to use Photoshop – and countless others too. Damn good web site. Check out …read more
What if your number one competitor took away your number one client? How much would you pay to know that they might be in conversation with one another? Well, if you use LinkedIn and combine it with RSS you can discover a wealth of information about your friends, your clients, and your colleagues that might have otherwise gone unnoticed – and it will cost you nothing. Sure, you read the latest updates part of your …read more
This post is about Google Gears and Google Docs. I will get to that, but first a question. Do you have a Google Account? If not, get one. It takes about 2 minutes to set up, and allows you to take advantage of so many wonderful, free tools – one of which is Google Docs. What is Google Docs? It is basically all the good stuff from Microsoft Office (Word / Excel / PowerPoint) with …read more
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