Knock, Knock, Knock!

When you hear that bang on the door of life, it is important to check it out. Sure there are a fair share of times when you pull the door open to find nobody on the porch, but every now and again something special is waiting on the other side of the door. Why am I talking about doors? Well that is my not so subtle way of announcing that I am making a career change.

A few weeks ago, opportunity came knocking – actually it called my iphone. It was a call from a Walter Ohlmann, President and CEO of Penny / Ohlmann / Neiman, Inc. – an advertising agency based here in Dayton, Ohio. Turns out that Walter has been looking for someone to help him bring a more modern approach to their service offering. In particular, while the firm has a great depth of traditional public relations, strategic marketing and creative resources, they were looking for someone with experience in developing marketing strategies that incorporate the use new media and social technology. He had been given my name by a mutual friend, and out of the blue, gave me a call. (Knock, Knock, Knock)

After a few conversations, an offer was made, and I said yes. So, starting February 1st, 2010, I will take on the role of Chief Marketing Strategist at Penny / Ohlmann / Neiman, inc.

There are a number of reasons why I am excited about this opportunity. First, I am going to get to share my creativity, knowledge of marketing strategy, and passion for social technology with businesses in Dayton, Ohio and beyond. I have been exploring this area for some time now, and really look forward to delivering these services with the capabilities of an agency behind me.

Second, the fact that this will be a new service offering for Penny / Ohlmann / Neiman means that I will get to build the practice from the ground up. Make no mistake, this is going to be a big challenge. I realize that success will involve a great deal of work both internally and externally, but I know that I am up to the task. It is going be very rewarding to see this come to life over the coming year in the form of happy clients and a reinvigorated agency. We will practice what we preach, and our results will be testament to our understanding of what modern marketing is all about. We will face the same challenges our Clients face, and ultimately we will use passion, time, dedication and talent to steadily evolve into something remarkable.

Third, it is exciting to be a part of a company with such a rich history. Penny / Ohlmann / Neiman has been around for a long time. My job is to make sure the company is around a long time from now. The agency has a good reputation, exceptionally nice people, and has worked with just about every business in the Miami Valley at some point in time. The primary weakness that I heard when asking people about the firm was that they really needed to update their service offering. My hiring should send a strong signal of the intention to do just that. I plan to make the firm far more progressive in what it can offer to clients, while not losing site of the fundamental services that have made it successful. It is not about just slapping on some social media, but rather taking a modern view of what a marketing services firm can offer to Clients. Hopefully, my hiring is merely the first of many, as the agency adds Clients, services, and ultimately more people in the years to come.

I am also excited to be back with a company based in Dayton, Ohio. This is the place where I was born. Most of the professional connections and personal relationships I have are in this community. While I have done my best to maintain these relationships since departing for Cincinnati two years ago, it will be great to once again call Dayton my professional home. Cincinnati is amazing, but there is no place like home. It will be great to once again be able to get involved with projects, programs, and organizations that are working hard to make Dayton prosperous.

I am also looking forward to giving my friends at Hafenbrack, the talented folks at RealArt, my friend David at The Next Wave, and others around the city some friendly competition. They have set the bar pretty high, so I know I am going to need to bring my “A game” in order to succeed. Ultimately competition helps to drive innovation, so hopefully we all engage in what I like to call “coopetition.” I look forward to taking part in our collective success, and the collective success of our clients – the businesses and people of the Miami Valley.

There are a bunch of other reasons I could list, but you get the idea. It is a big change, and one that I am very excited about making.

As for my former employer, LÛCRUM, I want to thank the company for giving me so many opportunities to succeed. I have enjoyed my time with the firm, and was given the freedom to explore a lot of new marketing territory. I made so many friends, accomplished some great things, and enjoyed the ride thoroughly. With the new direction of the company focusing on delivering Business Intelligence, Data Warehousing, Data Visualization, and Data Strategy Services, I anticipate much success for the firm in the years ahead. I learned so much about the transformative capabilities of technology while at LÛCRUM, and I hope to apply that knowledge to drive success for Clients in my new role.

So in the coming days, I have a lot of loose ends to tie up, a lot of calls and emails to answer, a lot of updating to do, and a lot of preparation work to accomplish so that I can hit the ground running. Come February 1st, if you are looking for an innovative approach to marketing strategy, please contact me.

Finally thank you to my family and friends who have supported me over the years. Life is an adventure. Your love, kindness, and generosity have helped me to realize great success. Without such support this opportunity would not be possible. I hope to make you proud to be a part of it all.

Get Brainwashed

Whether through his books, his blog, his speeches, or his actions Seth Godin seems to constantly inspire, challenge, and motivate me.  Demonstrating this ability once again, Seth has written Brainwashed – a brief and brilliant manifesto about overcoming fear, rethinking work, and living life.  It is free to download, takes under 5 minutes to read, and it might just change the way you think about your life.  Visit changethis.com (which Seth created in 2004) and download Brainwashed, or any of the other great manifestos on the site.  If you do download and read it, let me know what you think by leaving a comment.

P.S. The manifesto is a teaser to Seth’s next book, Lynchpin – which comes out on January 26th.  I can’t wait to talk about that soon.

Trick or Treat

photoWith Halloween just one day away, Trick or Treat is definitely on the brain.  So in the spirit of the season ask yourself this question.  Metaphorically speaking, what are you giving your customers these days? Tricks or Treats?  If you are offering treats, are they like those old, stale, home-made popcorn balls or are they delicious, sugary surprises.  Do you know who is allergic to what?  Do you know who likes chocolate and who likes sweet-tarts?  Technology combined with a little inquiry and a lot of listening can enable you to have the ability to hand out precisely the candy your customers want.  Don’t let your business be remembered for handing out junk that nobody wants, be that house that everyone talks about.  Know your customers and give them what they want – word will spread and the people will beat a path to your door.  Happy Halloween.

Summing Up SummitUp

Two Thumbs UpYesterday I got to celebrate my birthday by having my very own social media conference – SummitUp.  I highly recommend this as a way to celebrate your next birthday.  (actually this was purely coincidence, but a nice one none the less.)  The day was simply amazing.  To give you an idea of how well things went, at least from my perspective, my biggest gripe for the day was that the coffee cups were roughly the size of shot glasses.  Now, 15 years ago shot glasses would have been a big part of my celebration at the very same Wright State University where the event was held, but now I am older, wiser, and much more dependent on caffeine.  Next year I am voting for 64 oz tumblers for the coffee.  Still, the fact that I am yammering about something as trivial as small coffee cups is a great sign that the important parts of the day went very well.  What was so great about it you ask?  Well here is my little highlight reel from the day:

  • Kevin Dugan – This guy is a pro.  His great intro video did not load, no problem.  I have seen more than one presenter implode from such an event.  Not Kevin.  He simply laughed it off and went on to deliver an amazing presentation on the importance of story-telling in our digitally enabled world.  He covered topics like the role of earned and paid media, the importance combining fact with emotion, and the important role that stories play to humanity.   He went on to provide specific examples of companies doing this, including Union Terminal in Cincinnati, Sharpie, Starbucks, The United Way, and Best Buy.  He then closed with 12 action steps that anyone could use to apply the concept of story telling to social media.  This was a perfect lead in for the stories that would be told throughout the remainder of the day.
  • Artie Isaac -  Following Kevin Dugan is not an easy task, but one that Artie Isaac did masterfully.  In fact, Artie customized his opening slide on the fly to incorporate Kevin’s presentation as a set up for his own.  (They both cited Charles Dickens as well, which I did not know until today after viewing Kevin’s video.)  The presentations dove-tailed into one another perfectly with Kevin articulating the importance of story-telling and Artie then talking about how to use creativity to tell those stories.  Artie may have stolen the show for the whole day.  He addressed the need for us produce higher quality content by more frequently exercising our creativity.  His presentation had the audience laughing out loud and thinking deeply at the same time.  He is simply a masterful presenter – using a combination of great timing, compelling use of visuals, wonderful humor, simple advice, and rich wisdom to captivate 275 people for an hour of time.    Among Artie’s suggestions were, get sleep, breathe, feed the “creative pet”, make a to-don’t list to go with your to-do list, turn off the television, explore new domains of knowledge, know the difference between message and medium, understand generosity yields creativity, and make time for the things that are important to you.
  • Breakout Sessions – Because I was only able to attend part of one breakout due to emceeing and presenting duties, I have less to offer in the way of reviews in this area.  I saw about 1/2 of Brian LeCount’s presentation on blogging, and loved it.  He spoke of the important role that blogs play relative to search, and backed it up with tons of data points.  Well done Brian. That said, I would love to have some reviews of the break-outs.  If you attended SummitUp and went to the break-outs, share your reviews in the comments section.  From the feedback I got, people really loved all of them.  Thank you to Lara Kretler, Roger Bora & Kerianne Acra, Brian LeCount, David Esrati, Debba Haupert, Kendra RamirezAli Margello, Jennifer McClure, & Steve Phillips for offering up your time and talent.
  • Bob Garfield – Bob was provocative, insightful, snarky, and funny.  Admittedly I am not someone who is easily offended.  I did hear people express some dislike with some of the verbiage Bob used and slides he presented, but to me, it was spot on, funny, and relevant.  It wasn’t as if he was on stage doing an Andrew Dice Clay routine.  He was simply pushing the envelope a little to make a point – like putting a little Tabasco on eggs.  Overall, I felt he did a great job of framing up the dilemma facing marketing professionals today as a result of the collapse of old media channels.  They say that no one wants to be the bearer of bad news, but I thought Bob did a nice job filling such a role.  I also agreed with his prescription for solving the problem, which was rooted in doing a better job of listening to customers.   I am excited to read his book, The Chaos Scenario, and will be happy to accept his challenge to talk more about it in the future.
  • Lewis Howes – Lewis had fun presenting, and I had fun watching him.  He started his presentation by telling a story about his experience pole-vaulting in the decathlon in college for the chance to become an All American athelete.  He was totally into the story, and used it as a way to set up the idea of pushing yourself to do what it takes to realize your dreams.  He then went on to offer up some great suggestions on how to maximize the results you get through using LinkedIn.  He spent a good amount of time speaking about the ability to be found when someone searches for keywords or topics on the site – an SEO style approach that I have not heard before with regard to LinkedIn.  He offered up some very useful information in a very entertaining way – and did so coming off of a  wicked illness.  I picked up a number of tactical tips that I am going to incorporate into improving my LinkedIn profile.
  • Chris Brogan – Awesome!  Just Awesome!  In the same way that Kevin and Artie worked so well together, Bob Garfield and Chris Brogan seemed to be perfectly paired.  Bob’s presentation on the demise of the old way of doing business was the perfect lead in to Chris’ advice about the new way.  It was sort of like boot camp.  Bob broke us down, and then Chris built us back up anew.  Chris did not use any slides, but rather just hit go, started in, and occasionally referred to a little moleskine cahier notebook with “6 point font” scribblings to guide the show.  He opened with a story about a Japanese swordsman (whose name I will not attempt) and the need for experimentation and change relative to survival.  He spoke passionately from the heart about the importance of trust in a digitally networked world.  He talked about making your own game, and not waiting around for someone to save you.  He went on to discuss the fallacy of security, the resistance people have about change, and the difference between an audience and a community.  Chris was captivating throughout.  I must have written down 15 pages of notes and ideas from his presentation, all of which will likely surface here and elsewhere in the coming weeks.  I can’t imagine a better way to complete the day, than with Chris just bringing it for 90 minutes.  My thanks to him for closing the day out strong.

I can’t say enough about the many people who helped put SummitUp together and make the day run so smoothly.  It seemed like I got a lot of credit for work that a whole lot of other people did, so let me pass that on with my sincere thanks to planners, volunteers, promoters, sponsors, speakers and attendees.  You had everything to do with the event being so much fun.  I was just along for the ride.

Even better than SummitUp, was the fact that when I got home shortly afterward, I was greeted by my loving family who surprised me with a great dinner and the gift of a brand new bass guitar for my birthday.  Not only did SummitUp rock, but now I am more enabled to do the same.  (Condolences in advance to my neighbors.)

Again, thank you to all who made yesterday so much fun.  The happy birthday song was the icing on the cupcake.

What did you think of the event?

SummitUp Preview Podcast – Artie Isaac

9449.jpg (JPEG Image, 185x277 pixels)SummitUp is a social media confab that will be held at Wright State University in Dayton, Ohio on October 20th, 2009.  One of the many talented speakers who will be presenting at the event is Artie Isaac.  Artie will deliver one of the morning keynotes – speaking on the topic of social media and creativity.   Artie is the man behind Net Cotton Content (his blog), founder of speakersite.com, an instructor at both The Ohio State University and The Columbus College of Art & Design, the founder of the advertising agency Young Isaac, and an extremely dynamic public speaker.

In an effort to share a little information about Artie and his forthcoming presentation,  I recorded this podcast with him.  If you have not registered for SummitUp yet, I hope that this will convince you to register for what will be an amazing day of thinking, sharing, learning, and connecting with other innovative minds.   If you have registered, please share this with anyone you think might benefit from attending.

 
icon for podpress  SummitUp 2009 - Artie Isaac [4:29m]: Play Now | Play in Popup | Download

For more information on the event, please visit SummitUp.org.

SummitUp Preview Podcast – Kevin Dugan

kevinduganWhen it comes to social media expertise, Kevin Dugan is as good as it gets.  The guy is a marketing rock star.  Kevin has TWO blogs, (Strategic Public Relations and The Bad Pitch Blog) in the Ad Age Power 150.  He is the Director of Marketing at Empower Media Marketing, the organizer of the Cincy Social Media Breakfast, an active community leader, a visionary PR Professional, and one of the many talented professionals who will be speaking at SummitUp - a social media confab, October 20th, 2009 at Wright State University in Dayton, Ohio

In this preview podcast, Kevin shares some of the details of his forthcoming keynote presentation entitled “What’s Your Story?”  Kevin has an extremely enlightened view of the future of marketing, and offers numerous bits of advice for those seeking to better understand the brave new digital world that is emerging before us.  This is a podcast you will want to hear describing a presentation that you need to attend.  Give a listen, and then visit summitup.org and register for the event.  Seating is limited, and the clock is ticking.  Don’t miss out on the opportunity to learn so much, from so many, in so little time.

 
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SummitUp Preview Podcast – Chris Brogan

BroganChris Brogan is co-author of the amazing book Trust Agents, founder of the popular new media conference PodCamp, President of New Marketing Labs, energetic public speaker, blogger, podcaster, world traveler, aspiring rap star, and one of the many talented professionals who will be appearing at SummitUp - a social media confab, October 20th, at Wright State University in Dayton, Ohio.

In this podcast, Chris Brogan previews his presentation at SummitUp, talks about the importance of trust, the meaning of online friends, how social media can create new economic opportunity, and offers his pitch on why you should attend SummitUp.  Give the podcast a listen, and then head over to http://summitup.org and register for the event.

 
icon for podpress  SummitUp 2009 - Chris Brogan [11:12m]: Play Now | Play in Popup | Download