The Physics of Marketing — Bragg’s law

braggBorn in 1890, William Lawrence Bragg was the son of a  Sir William Henry Bragg, a pro­fes­sor of sci­ence and math­e­mat­ics.  So in his work, William Lawrence Bragg was sim­ply car­ry­ing on the fam­ily busi­ness.  In 1915 the two father and son  shared a Nobel Prize for their work which involved using X-rays to ana­lyze crys­tal struc­tures.  The work they did even­tu­ally helped sci­en­tists to iden­tify the dou­ble helix struc­ture of DNA — earn­ing Crick and Wat­son a Nobel prize.

In a nut­shell, Bragg’s law pre­dicts how x-rays will travel through crys­tal struc­tures — thus allow­ing them to be iden­ti­fied by the light pat­terns that are pro­duced.   This is the same sci­ence that is used today in PET scans and MRI tests.

From a mar­ket­ing per­spec­tive, I strug­gled with this one.  So I am hop­ing for some­one with more famil­iar­ity in Physics to throw me a bone.  Still, I will take a crack at it too.

Braggs Law is about the obser­va­tion of pat­terns.  Much like we can observe con­sumer behav­ior.  In the same way that Bragg used X-rays, Mar­ket­ing pro­fes­sion­als some­times must use more than just the naked eye to find mean­ing.   So when I think about this, I think about those swipe cards that are so pop­u­lar at the Gro­cery.  These cards col­lect enor­mous amount of data about who is buy­ing what and when.  Ulti­mately, if a mar­keter is able to prop­erly ana­lyze that data pat­terns emerge.  Such as when men buy dia­pers at the gro­cery, they also buy beer.  If one can under­stand these pat­terns, they can then be uti­lized to increase sales and improve the cus­tomer expe­ri­ence.  So if you know that on Thurs­day nights, there is a large influx of men buy­ing dia­pers, you may want to put a dis­play of beer on sale at the end of that aisle.  Throw in some pret­zels too.

The idea is using tools and data to see pat­terns that are not read­ily observ­able on the sur­face.  I know that this is not exactly anal­o­gous to Bragg, but I think it is sim­i­lar enough to post.  Now, I will let you teach me more about it. (Chad, Geoff)   Fun how this works.

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One Response to The Physics of Marketing — Bragg’s law

  1. Geoff D January 29, 2009 at 10:02 pm #

    Dave, you are com­pletely on the mark on this one, here’s how/why.

    If I recall cor­rectly, the Braggs served a very impor­tant role in the Mate­r­ial Sci­ence realm. Their use of X-rays to ana­lyze crys­talline struc­tures (as you have men­tioned) helped iden­tify dif­fer­ent lat­tice struc­tures and bond lengths within these struc­tures. The most com­mon struc­tures being body cen­tered cubic (BCC), face-centered cubic (FCC), or hexag­o­nal close pack (HCP). Each of these refer to the arrange­ment of atoms within the lat­tice (i.e. envi­sion a crate of neatly packed oranges for HCP). Now, by chang­ing the chem­i­cal com­po­si­tion or arrange­ment of the lat­tice you can get entirely dif­fer­ent prop­er­ties of the mate­r­ial. Take steel as an exam­ple. Treat the steel with heat or alloy it with some Car­bon or Boron and you get a seem­ingly new mate­r­ial, specif­i­cally suited to a new application.

    In other words take a known struc­ture, tweak it just a lit­tle bit, and get some­thing com­pletely new and (some­times) ben­e­fi­cial. Ana­lyze your con­sumer data (the crys­tal struc­ture), mar­ket a new idea to the tar­get audi­ence (the alloy­ing impu­rity), and you get a new result.

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