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The Front Line

After the Superbowl I spent an hour watching the new CBS program Undercover Boss.  The show featured the CEO of the company Waste Management posing as a new hire for the company in numerous front line service jobs.  He picked up litter on a hillside, helped manage traffic at a landfill, cleaned portable toilets, and […]

Employee Recruiting: Kicking it Up a Notch

Imagine the following: You are happily working at your desk. The phone rings. You pick it up to hear an unfamiliar voice say “Hey (your name).” “Google is interested in interviewing you for a job.” You are flattered, but say “Thanks, but I really enjoy working here at (your business name).” The voice then responds […]